You have sold tickets, your event was a success, and now you are wondering: when will that money actually be in my account? It is a question many organizers ask themselves, but one to which you find surprisingly few clear answers online.
If you work with a ticketing service that processes iDEAL payments, you might already know that your visitors pay immediately. The payment is confirmed within a few seconds. But what happens next—namely the moment you, as the organizer, receive your money—works just a little differently. There is often more time between these two moments than you expect.
In this article, we explain step by step how that process works at Kaartjie . You will learn how the payout works, exactly when you can expect the money, and how to smartly account for this in your event budget. Whether you are organizing an event for the first time or simply want more control over your finances, after reading this article, you will know exactly where you stand.
iDEAL payment is immediate, payout to you is not.
When a visitor buys a ticket via iDEAL | Wero , the payment is completed within seconds. The amount is debited immediately and you receive a confirmation. However, that money is not yet in your account.
That has nothing to do with problems or mistrust. A ticket platform pools all revenue and processes the remittance to you after the event. The individual payments have already been confirmed, but the payout to the organizer takes place later.
Compare it to a cash register in a store: every purchase is registered immediately, but the cash is only totaled and handed over after closing time.
It is important to understand this difference between payment (what the buyer does) and payout (what you receive) before drawing up your budget. Those who do not know this can count on money that is not yet available. If you also want to understand why iDEAL | Wero works so well for Dutch buyers, this adds extra context to the process.
It is also helpful to know in advance what to look out for in the pricing structure, so that you know exactly what amount to expect after your event.
This is how payment via Kaartjie works.
Good news: you don't have to do anything yourself for this.
As soon as your event has ended and the platform's closing period has expired, Kaartjie automatically starts the payout. No form to fill out, no request to submit, no manual steps. You can read more about exactly how this works on Kaartjie 's payout page.
Kaartjie uses iDEAL-based processing, which connects directly to the Dutch banking infrastructure. This enables a faster turnaround time than platforms that have to operate internationally.
As a complete ticket service without intermediaries Kaartjie handles both sales and financial transfer. This means you have one clear process, from the first ticket sale to the amount in your account.
What you ultimately receive is the net proceeds. The service charges are automatically deducted:
€0.80 per sold paid ticket (including iDEAL transaction fees)
€0.35 per ticket at free events
When exactly will the money be in your account?
After the closing period, the Dutch banking infrastructure takes over. Via SEPA transfers, Dutch banks typically process domestic payments within one banking business day . However, please take into account the so-called "cut-off time": orders received after the daily closing time are processed on the next business day. Therefore, an event on Friday evening could mean the funds are credited on Monday.
By comparison: international ticket services use significantly longer processing times. Eventbrite charges 6 to 8 business days for US banks and 8 to 10 business days for international banks. Kaartjie 's focus on the Dutch market and iDEAL | Wero enables a shorter processing time.
As a rule of thumb, allow a few working days after your event before the amount is visible in your account. Exactly what you receive is described in Kaartjie 's general terms and conditions.
Check your email and Kaartjie dashboard afterwards for the payout confirmation and the exact net amount.
Schedule your payout in your event budget
Now that you know when the money can be expected, the next step is to concretely incorporate that moment into your budget.
The most important rule: ensure that you have no outstanding payments dependent on ticket revenue during the first few working days after your event. The money is on its way, but has not yet arrived.
Put the expected payment date literally in your calendar. Take the date of your event and add a buffer of a few working days to it. That is your realistic working window.
Do you need to pay suppliers or settle venue rental shortly after the event? Then try to agree on a payment term of a few working days after the event date . Most rental companies and suppliers understand this if you indicate it in advance.
Use the Kaartjie dashboard to track your ticket sales before the event takes place. This way, you know the expected payout amount well in advance and can adjust your budget accordingly. Also, check the frequently asked questions about payouts if you want to read up on specific situations.
Do you organize multiple events per year? Then maintain a small working capital buffer . This way, you are not dependent on the timing of a single payout every time.
Frequently asked questions about payment
In addition to budget planning, practical questions also arise regarding exceptions and edge cases. Here are the most frequently asked:
What if my event is cancelled? In the event of cancellation, refunds to attendees take precedence. As the organizer, you will only receive what remains after all refunds have been processed.
Can I be paid out in the interim while sales are still ongoing? No. Kaartjie pays out after the event, not during the sales period.
What if the amount arrives later than expected? First, check your Kaartjie dashboard for a payment confirmation. Is there nothing there? Then contact us via the Frequently Asked Questions page or customer service.
Are fees deducted from the payout? Yes, see the rates above. You will receive the net amount automatically.
Does the number of tickets sold affect how quickly you get paid? No. Whether you sell 10 or 300 tickets, the processing time remains the same.
What you can do now
Now that you know how the process works, these are the concrete steps:
Mark the payout date in your calendar as soon as you set the event date, with a buffer of a few working days.
Check your bank details in your Kaartjie account before your event. An incorrect account number is the most common cause of delays.
Track your ticket sales via the dashboard. The sales figures give you a realistic picture of your expected payout amount early on, so you won't be faced with any surprises.
Plan financial obligations with a buffer of a few working days after your event.
Haven't arranged a ticket service for your event yet? With Kaartjie 's online ticket sales, you can have your own sales page live within minutes, without a subscription and without technical knowledge.
Conclusion
The payout after your event is predictable, if you know how the process works. Here are the key points: iDEAL payments from attendees are received immediately, but your payout only follows after the event has ended. Service fees are automatically deducted, so you know exactly what you will receive.
With this knowledge, you can plan your budget realistically and avoid surprises. Check your bank details on time, take the buffer into account, and only schedule financial obligations after the payout has been processed.
Ready to start your ticket sales? Create a free account via Kaartjie today and take your sales page live within minutes.