Wiki · Online ticket sales
What is a waiting list at an event?
A list of interested parties who can still get a ticket if a spot becomes available.
If a ticket type fills up, you don't want to miss out on visitors who might still attend if a spot becomes available. With Kaartjie , you activate this waiting list yourself for each event: if a ticket type is sold out, a visitor can add themselves to the waiting list on the event page with their name, email address, and desired quantity.
If tickets become available, for example due to a cancelled ticket or an incomplete payment, we automatically email the first person in line. That person has 24 hours (shorter just before the start) to purchase the tickets; they are held for him or her during that time. If someone does not take advantage of the opportunity, it is the next person's turn.
In your dashboard, you can see who is waiting, who has been invited, and who has purchased. Combine this with a clear cancellation policy so that visitors know until when cancellation is possible and you know in time if space becomes available.