Wiki · iDEAL & e-tickets
What is iDEAL | Wero? How it works with tickets
The Dutch payment method that allows visitors to pay directly via their own bank.
iDEAL | Wero is the standard way Dutch people pay online: the visitor chooses their own bank, logs in via their trusted banking environment, and the payment is confirmed immediately. No entering credit card details, no risk of failed direct debits.
For ticket sales, this means that an order only results in a ticket after actual payment has been made — so there are no "reserved but unpaid" tickets that you have to collect afterwards.
At Kaartjie you pay €0.80 per paid ticket, including VAT and iDEAL transaction fees. In addition to iDEAL | Wero, Kaartjie also supports credit card and Bancontact via payment provider Mollie, for visitors from Belgium or abroad.
Refunds are also handled via Mollie: if you, as an organizer, cancel an order or ticket via the Sales page, you choose whether the buyer automatically receives a refund. Service fees remain charged in the event of a cancellation. You can read how and when you will receive the money yourself under Payout . Carefully check your IBAN and the name of the account holder (under Settings in your account) before publishing your first event, so that the payout proceeds smoothly.
Frequently Asked Questions
Can I also pay by credit card or Bancontact?
Yes, in addition to iDEAL | Wero, Kaartjie also supports credit card and Bancontact via Mollie.