Wiki · Access control & card management
What is the payout upon ticket sales?
The moment the proceeds from your sold tickets appear in your bank account.
After visitors have ordered and paid for their tickets, the money is initially held by the ticket platform. The payout is the moment when that amount — minus the service fees — is transferred to your own bank account.
At Kaartjie this happens automatically, two working days after your event ends. You do not need to request anything: as soon as the event is over, the proceeds are transferred.
For free events, there is no revenue to pay out; instead, the service fees (€0.35 per ticket issued) are invoiced to you as the organizer afterwards. You can find a complete overview of revenue, service fees, and payouts in your account.
You enter your IBAN and the name of the account holder via Settings in your account; check this carefully before publishing your first event. On the Payouts page, you can view your revenue, service fees, and payouts. For free events, you will find the service fees payable per event under the Invoices Free Events tab, along with a downloadable invoice. If you cancel a ticket, the service fees (€0.80 per ticket, €0.35 for a free event) will still be charged.