Wiki · iDEAL & e-tickets
What are service fees for ticket sales?
The fixed amount per sold ticket that you pay to the ticket platform.
Service fees are what a ticket platform earns on a sold ticket, in addition to the amount that goes to the organizer. Platforms vary widely in how they calculate this: a fixed amount per ticket, a percentage of the ticket price, or a combination with a monthly subscription.
At Kaartjie it is simple: €0.80 per ticket sold for paid events, including VAT and iDEAL transaction fees, and €0.35 per ticket for free events (invoiced afterwards, as there is no payment to deduct costs from). No setup costs, no subscription.
A fixed amount is more predictable than a percentage: for an expensive ticket of €75, you still pay €0.80 at Kaartjie , whereas a percentage of, for example, 4% would already cost €3. You choose whether to pass on the service fees to the visitor or incorporate them into your own ticket price.
Frequently Asked Questions
Do I pay the service fees or does the visitor?
That is up to you: you can pass on the service fees to the visitor or incorporate them into your own ticket price.