Wiki

Short, clear explanation of the concepts surrounding online ticket sales — your go-to resource alongside the blog and the FAQ.

Online ticket sales

The basic concepts behind your ticket shop and ticket sales.

What is a ticket shop?

The sales page where visitors buy tickets for your event.

How do you set up a ticket shop on your site?

Your calendar and ticket sales on your own site, in your own style, without visitors leaving the site.

What is a ticket type?

One variant of your ticket, with its own price and maximum number.

What is a combination ticket?

One ticket for multiple parts or days of the same event.

What is a waiting list at an event?

A list of interested parties who can still get a ticket if a spot becomes available.

What is a time slot at an event?

A fixed start time on a day, for which you set your own number of spots and tickets.

Email all buyers of your event

An email to everyone with a valid ticket, for example in the event of a change of time or location.

iDEAL & e-tickets

How payment and digital tickets with QR codes work.

What is iDEAL | Wero? How it works with tickets

The Dutch payment method that allows visitors to pay directly via their own bank.

What is a QR code on an e-ticket?

A unique, one-time scannable code that turns every ticket into a valid admission pass.

What is an Apple Wallet ticket?

An e-ticket that you save in the Wallet app on your iPhone, so you have it at hand even without an internet connection.

What are service fees for ticket sales?

The fixed amount per sold ticket that you pay to the ticket platform.

Access control & card management

From scanning at the door to participant lists, discounts, and payment.

Personal questions regarding ticket ordering

Additional questions you have visitors answer when ordering, such as dietary preferences or T-shirt size.

What is access control at an event?

Scanning and checking tickets at the entrance so that only valid visitors enter.

What is a list of participants?

The overview of everyone who has purchased a ticket, including name if you use ‘name per ticket’.

What is a discount code for tickets?

A code that visitors enter when ordering for a discount on their tickets.

What is the payout upon ticket sales?

The moment the proceeds from your sold tickets appear in your bank account.

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Frequently Asked Questions

Answers to the questions organizers ask most often
Blog

Practical guides on card and ticket sales
Rates

€0.80 per ticket — view all details
Ticket service

Complete ticket service for your event